Privacy Policy

Oddy Agency ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you visit oddyagency.com or engage our services.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact form submissions — your name, email address, service interest, budget range, and project description.
• Lead capture form — your first name and email address when you request a free website audit.
• Communications — any emails or messages you send us directly.

We also collect limited non-personal data automatically, including browser type, pages visited, and time on site via standard server logs. We do not use tracking cookies for advertising purposes on this website.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and project requests
• Send you the free website audit you requested
• Provide updates about our services that may be relevant to you
• Improve our website and services
• Comply with legal obligations

We will never sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Email Communications

When you submit your email via our contact or lead capture form, you may receive follow-up emails from us related to your enquiry. You can opt out of any marketing emails at any time by replying "Unsubscribe" or clicking the unsubscribe link in any email we send.

4. Third-Party Services

We use the following third-party services to operate our website:

• Resend — used to send and receive email notifications from our contact forms. Resend processes email data on our behalf and is bound by their own privacy policy.
• Google Fonts — used to load website fonts. Google may collect limited data as part of this service.

We do not use Google Analytics, Facebook Pixel, or any third-party advertising trackers on this website.

5. Data Storage & Security

Your data is processed through Resend's secure infrastructure and delivered to our private email inbox. We do not store your personal information in any database. We take reasonable technical and organisational measures to protect your data from unauthorised access.

6. Data Retention

We retain your contact information only for as long as necessary to respond to your enquiry or fulfil our services. If you ask us to delete your data, we will do so promptly.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent to email communications at any time

To exercise any of these rights, contact us at hello@oddyagency.com.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: